Privacy Policy

Last updated: 9 December 2025

SAS Calibrations Ltd (“we”, “us”, “our”) is committed to protecting the privacy of everyone who visits our website, uses our Quick Quiz, Instant Quote tool, or books a Discovery Call.

This Privacy Policy explains what personal data we collect, how we use it, and the rights you have under UK GDPR.

1. Who We Are

SAS Calibrations Ltd provides on-site calibration services for SAS Air Samplers across the UK, Ireland and Europe.

If you have any questions about this policy, you can contact us at: support@sascalibrations.co.uk

2. Personal Data We Collect

We only collect information needed to provide our services.

2.1 When you complete the Quick Quiz

  • Name (optional)
  • Company (optional)
  • Email address (only if you would like your results and recommendation emailed to you)
  • Your quiz answers and any additional notes you provide

2.2 When you complete the Instant Quote

  • Name (optional)
  • Email address (only if you would like your Instant Quote emailed to you)
  • Currency preference (GBP or EUR)
  • Location of your air samplers (e.g. UK Mainland, EU, etc.)
  • Equipment details (e.g. SAS 100/180, SAS Isolator, SAS Duo 360 units)

2.3 When you book or request a Discovery Call

  • Name
  • Email address
  • Optional information about your current SAS air sampler setup

2.4 Automatic website data

When you browse our website we may collect limited technical data such as:

  • Browser type and version
  • Device type
  • Pages visited and basic usage statistics

We do not use this information to personally identify you.

3. How We Use Your Data

We use your personal data for the following purposes:

  • Providing Quick Quiz results and recommendations you request
  • Generating Instant Quotes and following up where requested
  • Responding to enquiries and Discovery Call requests
  • Planning and delivering on-site calibration services
  • Maintaining internal records, service history and compliance documentation
  • Improving our website and customer experience

We do not sell, lease or share your data with third parties for marketing purposes.

4. Legal Basis for Processing

We process personal data under the following lawful bases:

  • Legitimate interests – to provide quotes, respond to enquiries and operate our business efficiently.
  • Consent – where you specifically ask us to email your quiz results or Instant Quote.
  • Contractual necessity – where we are preparing or delivering calibration services you have requested.

5. How Long We Keep Your Data

We do not keep your data for longer than necessary. Typical retention periods are:

  • Quick Quiz submissions: up to 6 months
  • Instant Quote records: up to 6 months
  • General email correspondence: up to 2 years
  • Confirmed customer calibration records and certificates: up to 7 years (for compliance and audit purposes)

You may request deletion of your data at any time (see Section 8).

6. How We Store and Protect Your Data

Your data may be stored in:

  • Our website forms system (Fluent Forms)
  • Our secure business email system
  • Internal records and scheduling systems for service delivery

We use appropriate technical and organisational measures to keep your data secure and to prevent unauthorised access.

7. Sharing Your Data

We may share your data with trusted service providers who help us operate our business, such as website hosting or email providers. They are only permitted to process your data in line with our instructions and the law.

We will not sell or rent your personal data to third parties.

8. Your Rights

Under applicable data-protection laws — including the UK GDPR and the EU GDPR — you have the right to:

  • Request access to the personal data we hold about you

  • Request correction of inaccurate or incomplete data

  • Request deletion of your personal data (where legally permissible)

  • Object to or restrict how we process your data

  • Request a copy of your data in a portable, machine-readable format

  • Withdraw consent at any time, where processing relies on consent

To exercise any of these rights, please email support@sascalibrations.co.uk.

9. Cookies

Our website uses essential cookies required for security and basic functionality. We do not currently use advertising or tracking cookies. If this changes, our Cookie Policy and consent options will be updated.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

11. Contact

If you have any questions or concerns about your privacy, please email support@sascalibrations.co.uk.